Welcome Primrose Families!

We’re excited to partner with Primrose to make pediatric care more convenient for your family.

Serving

Fredericksburg, Stafford & Spotsylvania

Operating Hours

Mon–Thurs 9AM – 6PM • Fri 10AM – 2PM

EXCLUSIVE ACCESS FOR PRIMROSE FAMILIES

Scan this QR code provided by Primrose to receive priority scheduling during our pilot program

Pediatric Urgent Care

For babies & children of all ages

Same-Day Appointments

Often seen within hours, not days

Insurance Accepted

We accept most major insurance plans

Trusted Local Providers

Board-certified. Experienced. Compassionate.

How DoorStep Works

1
Call for an Appointment

Call our care team and we’ll find the best time for your family.

2
We Come to You

Our medical team arrives at your home.

3
We Treat & Care

Compassionate, expert care for your child.

4
Follow Up

We follow up to make sure your child is on the mend.

Board-Certified Pediatric Providers

You’re in expert hands.

Care Without Compromise

DoorStep was founded by a board-certified pediatrician who knows that kids get sick—often at the worst possible time.

We created DoorStep to bring high-quality, compassionate care directly to your home when you need it most.

Experienced

Pediatric experts who get it.

Compassionate

We treat every child like our own.

Convenient

Healthcare that comes to you.

What Local Families Are Saying

Ready to Get the Care Your Child Needs?

We’re here when your child needs us.

Questions? Call Us

(540) 472-4050

Insurance COverage

We Accept Most Major Insurance Plans.

Unsure if we cover your plan? Call 540-472-4050 and we’ll help you check.

And more...
Quick answers

Frequently Asked Questions

What is DoorStep Urgent Care?
DoorStep provides pediatric-focused urgent care through a mobile medical exam room that comes to your home. Your child is evaluated inside the DoorStep vehicle by our care team, with pediatric providers involved in the care process.

Call DoorStep at (540) 472-4050. Our team will ask a few questions about your child’s symptoms and help schedule the most appropriate available appointment time.

Your child is examined inside DoorStep’s mobile medical exam room when the vehicle arrives at your home. The visit does not take place inside your house.
DoorStep provides pediatric urgent care for children from 4 months to 18 years of age. As a bonus, DoorStep will treat parents experiencing the same or similar symptoms as their child. Please call if you have questions about whether your child is appropriate for a DoorStep visit.

DoorStep is designed for many common pediatric urgent-care needs. When you call, our team will screen your child’s symptoms and let you know whether DoorStep is appropriate or whether a different level of care is recommended. A full list of illnesses DoorStep treats can be found at Conditions.

DoorStep accepts most major insurance plans. Coverage and patient responsibility vary by plan, so families should confirm specific benefits when scheduling.

No. There is no additional convenience fee. Your copay is the same as your standard urgent care copay.

After the mobile exam, the pediatric care team reviews the findings remotely and follows up with a personalized care plan, typically shortly after the visit. Timing can vary but usually occurs roughly an hour after the visit.
DoorStep is not a substitute for emergency care. For a medical emergency, call 911 or go to the nearest emergency department.
Serving Areas

Fredericksburg, Stafford & Spotsylvania

Operating Hours

Mon–Thurs 9AM – 6PM • Fri 10AM – 2PM

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